Terms and Conditions
Booking an encounter
To book an encounter please call Vikki 07904104125 or fill out the Contact Form.
(Home/hall) When we visit peoples homes we just require a small space with room on the floor for the animals and space for children to sit around us, in a church hall or centre a table would be required and children can either sit on floor or chairs if provided.
(Events) Mini beasts or reptiles ideally we will need and indoor venue, this could be a gazeboo or tent if a room is not available. We do bring along hand sanitizer but we always recommend a handwash with soap and water. In the event of bad weather alternative arrangements must be made to keep the animals warm and dry. Electric point or generator provided for events. If the event is cancelled 50% cancellation fee must be paid.
Small furries we would require the same as mini beasts/reptiles but without the electric point.
Our animals are very well cared for and cleaned out on a daily basis, however all animals will carry some germs and bacteria. Children and adults will be advised to either use the handwash or wash hands after touching the animals.
Parking: We must have parking facilities for loading and unloading animals and equipment.
We will require two 6ft tables for events and if outside we would need a gazebo or cover providing
EVERY PRECAUTION IS TAKEN FOR THE SAFETY OF BOTH ANIMALS AND CUSTOMERS HOWEVER WE DONT PROVIDE A SUPERVISORY SERVICE FOR CHILDREN ~ THERE MUST BE ADULT SUPERVISION PROVIDED BY PARENTS OR PARTY ORGANISER AT ALL TIMES.
All private bookings must be paid for on the day in cash. we regret we are not able to take cheques from private individuals.
If a booking is cancelled 50% cancellation fee must be paid
For educational establishments / groups payment can be made via BACS or cheque.
Severe weather-snow – We cannot take the chance of tropical animals out in severe weather. The health and safety of our animals in paramount. We will rearrange another convienient time.